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Frequently Asked Questions

  • Spa Guidelines
    Spa Guidelines

    How can I make a reservation? 

    You may make an online reservation by clicking the "Reserve Online" button on the top of the page, or by contacting our Ladies and Gentlemen at rc.sinrz.spa@ritzcarlton.com or at +65 6434 5203. Your credit card information and contact details are required in order to secure your reservation. In-house guests may dial 'Guest Services' on the guest room telephone.

    Should I shave and shower before a treatment?

    Shaving is recommended but not necessary for men prior to a facial. If you do choose to shave prior to your facial, be sure to do so at least 8 hours prior to your scheduled appointment. Shaving is not recommended prior to any body treatments or hair removal services. 

    What should I wear during my treatment?

    We ask that you disrobe completely for your body treatment(s). For your comfort, disposable underwear and a bathrobe are provided. Our therapists are trained to appropriately drape you for privacy. 

    Swimwear is required if you wish to use the water facilities.

    What about my jewelry and valuables?

    We advise you to remove all jewelry prior to your arrival at the spa. Lockers are also available within the spa for you to place your personal valuables.

    Who can guide me in choosing my treatments?

    Our Spa Receptionist will help you plan the perfect spa experience, including the best order in which to enjoy your treatments.